Mini-markets Restaurants Hotel shops

The POS built
for hotels.

More revenue. Less work. Deep PMS integration.

The problem

Generic POS systems
don't understand hotels.

Expensive, inflexible hardware
Dedicated terminals, installation costs, local servers and maintenance — all managed by the hotel. A single breakdown can halt operations.
Superficial PMS integration
Basic room charge is not enough. No rate extras, no resort credit, no real guest profiles. Two disconnected systems, manual reconciliation.
F&B revenue left on the table
No dynamic pricing, no intelligent upselling, no menu engineering. Staff sell what they remember, not what the business needs to move.
Zero friction

Works on the devices
you already have.

No dedicated terminals. No local servers. No installation teams. Cloud-native from day one.

Tablet or phone
iOS or Android. Any device works as a full POS terminal from day one.
Reception computer
Browser-based. No install required. Runs on any existing PC or Mac at the desk.
Existing scanners
USB or Bluetooth barcode scanners. Plug and play — no drivers, no configuration.
Always up to date
Cloud-native. Zero maintenance — updates, backups and scaling handled automatically.
More revenue

Turn every guest touchpoint
into revenue.

Chiara puts smart selling on autopilot — in the shop, at the counter, and in the guest's hands.

Digital menu

Order from anywhere.

Guests browse and order from the lobby, the restaurant table, or their room — no app download required. QR code access, multi-language, always up to date.

Smart menu

The menu sells for you.

Chiara automatically ranks and highlights the most profitable products — based on margin, popularity and real-time stock. Top picks surface first in both the digital menu and the staff app, so every interaction drives the right sale.

Dynamic pricing

Higher occupancy.
Higher revenue.

Every morning Chiara reads hotel occupancy from the PMS and automatically adjusts prices for the day — within the limits you define. Full hotel means better margins, automatically. No manual work, no daily decisions.

Promotions

Happy hour. Bundles. 2×1.
Automated.

Configure promotions once at chain level — they apply automatically across every hotel and every outlet. Calculated and applied at checkout, no manual intervention, no training required.

Restaurant

Full F&B,
fully integrated.

Chiara covers the full restaurant workflow — from table and order management to kitchen coordination and split payment. Every feature that drives revenue in the digital menu works equally in the staff POS.

Designed for hotel F&B · Ready for standalone restaurants
Smart suggestion bar

Staff always know
what to offer next.

The moment a table is opened, Chiara reads the guest's rate from the PMS and surfaces what's already included — boards, breakfast, welcome drinks — so staff can add them with one tap, at zero charge. It also proposes repeating drinks already ordered at that table, and highlights the products the business wants to push right now.

No training needed. The right suggestion is always in front of the staff member.

Modifiers & kitchen flow

From order to kitchen
without a word.

When a product has modifiers — cooking point, garnish, allergen notes, extras — the POS guides the staff member through each choice before sending to the kitchen. Orders arrive correctly formatted at the kitchen display, split by course and station. No paper, no ambiguity.

Split payment
Split by person, by room, by payment method — any combination at checkout. Table of 8 paying 4 ways? Handled in seconds.
Table management
Floor plan view, open orders per table, course status and kitchen send. Full service workflow without separate hardware.
Multi-language menu
Digital menu adapts to the guest's language automatically. Allergens, descriptions and photos — always current, zero printing.
Operations

The outlet runs itself.

Less manual work. More time for the guest.

Smart inventory

Never run out.
Never overstock.

Purchase orders generated automatically based on real sales data, current stock levels and demand forecasts. The system reorders what's needed before it runs out — without anyone having to check.

Centralised reporting
Sales, margins, stock and promotions across all outlets — one real-time view, no spreadsheets.
Fiscal compliance
Automatic compliance with fiscal regulations in each country — NF525 France, Veri·factu Spain, e-Invoice and more.
Unified billing
All sales flows through the PMS. Single settlement, automated accounting exports, no manual reconciliation between systems.
Built for chains

One platform.
Every outlet. Total control.

What you configure today at HQ is live in every property immediately. No calls to IT, no rollout campaigns.

Centralised catalogue
One change at HQ — product, price or promotion — live in every hotel instantly.
Per-property flexibility
Chain sets the rules. Each hotel adapts pricing, layout and promotions within the boundaries you define.
Unified reporting
Full chain performance — revenue, margins, stock and staff — in one view. Data, not intuition.
PMS integration

More than a room charge.

A deep, native connection between the POS and the PMS — so guest data, billing and rate logic flow automatically in both directions.

Live guest profiles
Name, room, rate plan, included extras and loyalty status — available at every terminal the moment the guest checks in.
Rate extras & resort credit
Boards, resort credits and rate inclusions recognised and applied automatically — no manual checks, no disputes at checkout.
Unified invoicing
All outlet charges flow to the PMS folio. One invoice per guest. Automatic accounting exports — no manual entry between systems.
Single sign-on
Access Chiara directly from the PMS via magic link or Okta SSO. No extra passwords, no separate login for staff.
Native integration with Lean PMS. API-ready for other PMS platforms — speak to us about your current setup.
PMS Guests · Rates · Billing Chiara. POS · Smart menu Inventory · Reports Mini-market · Shop Staff POS · Self-checkout Restaurant · Bar Tables · Kitchen · Digital menu Guest data Charges

See it live.

Book a demo and we'll walk you through the full product — your outlets, your setup.

Request a demo →